We at Memory
Care of Little Rock understand the seriousness of the Coronavirus (COVID-19)
pandemic, and we are taking every possible precaution to protect our residents
and staff based on the most updated guidance from local and federal
are also committed to communicating with our residents and their loved ones on
a regular basis during these unprecedented and difficult times. Family members
have been notified when COVID-19 cases have been identified and informed of the
steps we are taking to prevent the spread.
the moment we opened our first facility, we have always considered the health
and welfare of our residents and caregivers to be our highest priority. We have
long-standing protocols and procedures to help ensure the safety and welfare of
our residents and caregivers, including with respect to infectious diseases.
have reviewed, and will continue to review, these protocols and procedures in
light of the guidance and information provided by the CDC, other state and
federal agencies, our community physicians, and other medical professionals.
Based on emerging information and guidance, we will supplement our protocols
and procedures as warranted.
addition, in response to the COVID-19 situation, we have already implemented
several new procedures and strengthened others, including:
- We have instituted
daily team meetings with leaders from each of our facilities to assess the
latest information and to continue reviewing and supervising our
sanitization safety procedures.
- We have taken
steps to dramatically limit the presence of visitors in our facilities:
- Family members
may now visit residents virtually, but not in person. Please contact us
for further information about services we are providing free of charge to
facilitate virtual visits.
- We have cancelled
all meetings and other events that would result in non-essential visitors
to our communities until further notice.
- Our community
physicians are continuing their visits, but, if a physician manifests
coronavirus symptoms, he/she will not be allowed in the facility until
tested and cleared.
- We are monitoring
all residents on a daily basis for fever, symptoms of respiratory illness,
and any other potential health issues that could be an indication of any
illness. If a resident manifests symptoms, we will promptly isolate that
resident to the extent possible and notify their physician and
- We have increased
and intensified the monitoring of our employees for any manifestation of
symptoms. New procedures ensure that if any employees manifest symptoms,
they will not be allowed in the facility until they are tested and
cleared. We have also reinforced direction that staff with any symptoms
should take full advantage of our paid sick leave.
- We are sanitizing
our facilities with greater frequency, including additional cleaning and
disinfecting of high-traffic and common areas such as handrails, bathroom
faucets and levers, door handles and knobs, as well as tables and chairs
in the common areas. We have increased the number of hand sanitizers
located throughout the buildings and we have begun using a cleaning
product called microSURE. microSURE is a unique
antimicrobial solution – hand sanitizer, surface cleaner, laundry
detergent - that protects multiple diverse services. After applying, it
dries and creates a covalent bond that becomes a barrier on the surface
and continues to protect for 30 to 90 days. This is called a Mechanical Kill as
opposed to the more traditional Chemical Kill, which becomes inactive within
a matter of minutes from increased contact with the surface.
- We have increased
the frequency of regular in-service caregiver training meetings, with a
specific emphasis on disease control measures.
we cannot guarantee that coronavirus will not impact our residents or staff, we
have extensive experience with infection control, especially related to
seasonal influenza, and our long-standing policies and procedures are designed
to keep our residents in a healthy and nurturing environment. The President of
Memory Care America, Linda Carrasco, has over 30 years of experience in this
field, and we will continue to be proactive to protect our residents,
caregivers, and other community members.
knowing the facts is an important component in our planning, and we encourage
you to review available resources. For your convenience, please refer to the
following websites for additional information: